FAQ

FREQUENTLY ASKED QUESTIONS

IS IT SAFE TO SHOP AT GsK Device Land?

Your security is our priority at GsK Device Land. We use advanced security systems such as SSL encryption, protection against information theft, and card cloning to protect your personal and financial data. You can trust that your information, such as shipping address, credit card details, and order history, is secure on our website. Additionally, once your product is shipped, you will receive a tracking code within up to 5 business days so you can track the shipment of your order.

I HAVEN'T RECEIVED MY ORDER YET, WHAT SHOULD I DO?

The delivery time for our products ranges from 7 to 15 business days after shipment, and it can take up to 30 days in exceptional cases, such as extraordinary events and holiday periods, as the product you purchased is 100% imported. We ask that you wait for this period, and in the meantime, you can track your order using the tracking code provided. If you have any questions, feel free to contact our support team via email, and we will be happy to assist you!

TECHNICAL QUESTIONS

Can I use the product on different devices?

Yes, our products are compatible with a wide range of devices, including PCs, mobile phones, tablets, and more.

What is the delivery time?

Once we confirm your payment within up to 2 business days, we will ship your product, and you will receive it within 5 to 13 business days.

How can I track my order?

Once your order is shipped, you will receive a tracking link in your email so you can track your order online.

Where do the products come from? Do I need to pay any additional taxes?

All our products come from various locations, including Europe, Asia, and the United States. The product price includes all applicable taxes and fees, so you won’t need to pay any additional amount.

What should I do if the product has a technical issue?

If your product has any technical issues, please contact our support team via email, and we will provide technical assistance to resolve the issue.